Our Services

Efficient, tailor-made solutions and total support for the specific needs of each product

• Concept development & implementation of agreed standards
• Quality management
• Housekeeping & laundry
• Training & development
• Management for events on board
• Hygiene management according to USPH, UKPH, and HACCP and EU SHIPSAN Act

Cuisine instead of catering - food quality determines guest satisfaction

• F&B management
• Market and trend analyses
• Menu design and implementation of agreed standards
• Process optimisation
• Standardised result and cost orientation
• Sustainability (e.g. minimising waste of any kind)
• Outbreak management & control

sea chefs - The Journey.

• HR development
• Recruitment & crewing 
• Pool of candidates
• Bilateral administration & payroll (ashore/on board)
• Training & development
• Virtual and physical trainings
• Apprenticeship on board (Trainee Galley)
• Integrated career model & individual career planning
• Employee retention (e.g. crew survey, work-life-balance)

Vast experience with worldwide supply by air, sea and land

• Purchase of all products needed on board
• Planning and initial equipping
• Long-term relationships with local suppliers around the globe
• Efficient transport management
• Competitive purchasing volume 
• Supplier management
• Quality management
• Sustainability as a guiding principle

Conceptualisation, planning and control of
spa operations

• Concept development
• Budgetplan and profitability control
• Process optimisation incl. implementation of agreed standards
• Negotiation of cooperation agreements
• Implementation and workflow control of spa & fitness programme
• Trend scouting: innovation and business care
• Guest and employee satisfaction
• Close cooperation with architects for newbuilds and planning

Reducing our customers’ workload

• Property management system
• Human resources management
• Supply & logistics
• Staffing & payroll
• Accounting & controlling
• Guest payment / credit card handling
• Insurance- & risk control
• Ship clearance
• Logistics and organisation of warehousing

Target-oriented development of existing products up to support in planning a newbuilding

• Accompanying and implementing customer’s wish from A to Z
• Advice on construction and yard specifications and concepts
• Product development
• Pre-planning & road map from project start to opening
• Bid handling, order process, logistical implementation inclusive of shipyard
• Organisation of product training
• Follow-up, documentation and management of warranty defects
• Successful introduction into the market

Development and implementation of the highest hygiene and prevention measures

• Multi-certified agreed outbreak management and response plan
• Adjustments based on current regulations
• Training of all crew in COVID-19 and gastro prevention, mitigation and response activities
• Thorough cleaning and disinfection protocols
• Processes, training and tests for crew who join up later

We guarantee unforgettable memories for your guests and the target-oriented development of existing products in daily operations, and we will also support you with your new-builds and conversions.

How can we assist you?
We look forward to your enquiry.