Blick über die Reling eines Kreuzfahrtschiffes von Hapag-Lloyd Cruises auf eine raue See

For our World. Class. Team. - With our World. Class. Team.

Hygiene and Security on board

Our course: Your safety

It is a top priority for sea chefs to provide our crew with the best possible protection at all times. To ensure the safety and health of our guests and crew, we have worked out a comprehensive hygiene and prevention concept for all our fleets together with the respective cruise lines.

Basic Measures

A well-developed hygiene and prevention concept is the basis for a functioning travel. Overarching
we speak of minimum standards regarding:

Hygiene & disinfection strategies
Development & training of new service components and procedures

Each ship also has its own "Outbreak Plan". This takes effect immediately if an infection is detected on board. Crew members are trained to take appropriate action in the event of an outbreak. These plans have been approved and accepted by the US Department of Health “Centers for Disease Control and Prevention” (CDC) among others, in order to contain an outbreak (such as Noro or Corona viruses) on board.

Vaccination status

No general vaccination obligation against COVID-19 for the crew members of Hapag-Lloyd Cruises and the Mein Schiff fleet. The vaccination regulations of the destination regions apply.

Safety of our crew

The health and well-being of our crew members is very important to us - we take our duty of care, including all precautions and education, very seriously. Infection prevention is in the DNA of the cruise industry, which is why we have long lived up to the highest standards of protection, information and proper hygienic behaviour.

Arrival & departure of the crew

Arrival will be by train or plane - sea chefs will organise suitable means of transport to reduce contact with other persons
Following the usual precautionary measures (including washing hands, using hand sanitizer, not touching the face, etc.)

Crew embarkation

Each crew member will receive a health questionnaire which must be completed truthfully before embarkation
Training of the crew in the use of personal protective equipment and hygiene

What is working and living on board like under the current hygiene and protection conditions?

As on land, there are various protective measures, such as enhanced disinfection procedures on board - all these measures have helped to ensure that guests and crew members can live and work on board without hesitation.